We process and dispatch orders within 24 hours in most cases — often the same day if placed during business hours.
We process orders 7 days a week, including weekends and most public holidays.
When dispatch takes a bit longer
Occasionally dispatch can extend to 48 hours, usually during:
Major sale periods (Black Friday, EOFY, etc.)
Public holiday weekends
Stock-restock days when we're processing higher-than-usual volume
You'll receive a shipping confirmation email with your tracking number the moment your order is dispatched.
Tracking number not updating after 48 hours?
If you've received your tracking number but it hasn't moved within 48 hours of dispatch, email [email protected] with your order number and we'll investigate with the courier.