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Will I receive a shipping confirmation?

What to expect once your order has shipped.

Yes - once your order has been dispatched, you'll receive a shipping confirmation email containing:

  • Your Australia Post tracking number

  • A tracking link

  • Your shipping details

You should receive this email within minutes of dispatch.

Can't find it?

  • Check your spam or junk folder

  • Search your inbox for "Lazarus Labs"

  • Check the email address you used at checkout, especially if you use Apple Hide My Email or another relay address

If it's been more than 48 hours since dispatch and you still can't find it, contact us and we'll resend it. If you're already in an email or Intercom support conversation, reply in the same thread instead of starting a new email. If the checkout email may be different from the one you're contacting us from, include that checkout email too.

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