If your peptide hasn't fully dissolved, or the solution appears cloudy or gel-like after mixing, this is most often caused by mixing or storage conditions — not a problem with the peptide itself.
Common causes
High peptide concentration
Adding very cold BAC water
Placing the vial in the fridge immediately after mixing
Storing the vial in a colder section of the fridge
Smaller-than-recommended amounts of BAC water used
What you can try first
Leave the vial at room temperature for 20–30 minutes
Gently swirl the vial — do not shake
Roll the vial slowly between your hands to warm it slightly
This will often resolve the issue without affecting the integrity of the peptide. The compound itself remains intact even when partially undissolved — it just means some peptide molecules haven't fully gone into solution yet.
If the issue doesn't resolve
Email [email protected] with:
Your order number
Clear photos of the vial
A short description of what you tried
Our support team will review and assist further within 1 business day.