Step 1: Reset your password
On the sign-in page, click "Lost your password?". Enter your account email and you'll receive a password reset link within a few minutes.
If you don't see the email:
Check your spam or junk folder
Search your inbox for Lazarus Labs
Confirm you're using the same email address you registered with
Step 2: Try a different browser or incognito window
Sometimes saved cookies or autofill cause login issues. Try logging in using:
An incognito / private browsing window
A different browser (Chrome, Safari, Firefox, Edge)
Step 3: Still can't log in?
Email [email protected] with:
The email address on your account
A description of what happens when you try to log in (any error messages, screenshots if possible)
We'll help you regain access within 1 business day.