No — we don't offer in-person pickup or warehouse collection.
All orders are shipped via Australia Post Express from our Western Australia warehouse. This applies to every customer, regardless of location.
Why not?
Our warehouse isn't set up to handle in-person collection — it's a fulfilment-only facility. Shipping every order through Australia Post lets us maintain consistent dispatch times, full tracking, and proper packaging on every order.
Good news for WA customers
If you're located in Western Australia, you'll typically receive your order within 1–2 business days of dispatch — often the fastest delivery times in the country, since the parcel doesn't have far to travel.
See "How long does delivery take?" in the Help Center for full delivery estimates.
