If your order hasn't been dispatched yet, we can often help — but timing matters, so get in touch as soon as possible.
Shipping address: can be updated before dispatch.
Cancelling the whole order: possible before dispatch.
Adding an item: just ask here in chat, or email [email protected] with your order number (LAZ####) and what you'd like to add. We'll set it up and send you a secure link to pay only the difference — the added item then ships together with your original order.
Removing one item from a multi-item order: email support with your order number and the item to remove.
Once an order has been dispatched, we can no longer change its contents.