Discount codes are typed in at checkout — they're not applied automatically from a link or email.
On desktop
The order summary sits beside the checkout form, listing your items and totals. Inside it, click "Have a discount code?" to open the code box. Type the code exactly as written and press Apply. The discount line appears in the totals immediately if the code is valid.
On mobile
The order summary starts collapsed to save space. Tap "Show details" — it's on the right of the ORDER SUMMARY heading, next to your item count and total. The discount code box is inside, already open and ready to type in. Enter your code and press Apply before you pay.
If the code won't apply
Codes are not case-sensitive, but check for typos and extra spaces.
Most codes have conditions — for example a minimum spend, first-order-only, or not stacking with another discount already in the cart.
Still stuck? Message us with the code and we'll check it against our live system straight away. If you've already paid, tell us anyway — we'll sort it out.